10 Things to Consider in 2011

What will independents do to sustain success? In 1977, at age 24, I had the good fortune to become sales manager of a fledgling natural...

Independent Retailers Need NEW Customers: The New “Integrated” Foods Shoppers

Chasing defectors with discounts won’t restart growth. Most independent natural products retailers today are losing customers faster than they can replace them. This is the...

Inventory: The Blob that Ate Your Checkbook

Is a glut of products starving your store of cash? You know the feeling. You’ve just packed out your big order, or cut in space...

Follow the Money

Are your co-op ad dollars going to someone else?Would you like an extra $30,000 to promote your store every year? There’s a rather large...

Why Tell Your Story?

How important is it to promote your store?Giving seminars around the country, I ask natural products retailers to tell me why they think it...

Back To School

Re-energize your store and yourself.Ever notice how a particular task can be tiring, but the minute you switch to something else, you’re full of...

Seeing the Invisible

Sometimes the things you can't see matter most. Have you ever let shoppers preorder a Thanksgiving turkey? If so, you probably know the agony and...

Thinking of Selling Your Store?

Here’s How to Increase Your Chances of SuccessEvery business owner does it; thinks about selling from time to time. If you are an independent...

Try to Build Something

A couple of weeks before my mother passed away, and knowing she soon would, I asked for any advice she would give me. I...

Price, Quality and Value

Recessions end, but your strategy is constant. Natural products are expensive. Most shoppers think so. If you lower your prices to match conventional products, will...

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