Foundations and Integrity

If one were to ask me what the most important thing is to me, my store and the health food industry at large, there...

Survival Tips for Independent Stores in an Ever Changing Market

Twenty years ago, shopping in a natural foods market was considered quite “alternative”.  Customers only went there if they were “sick” or needed a...

Standing with Our Organic Farmers

(This piece was originally published in a newsletter from Whole Earth Center, Princeton, NJ) A recent report on organic food and beverage shoppers suggests that...

The Value of Sales Representatives

New faces walk through our doors all the time, most are customers, many are old friends and a few are there to represent a...

3 Keys To An Educated Staff

For independent retailers seeking to compete in a mass-market world, differentiating ourselves through customer service and an educated staff has become more important than...

Trust

Our customers trust us, and that is no small thing. And because they trust us, they trust the companies we trust.  “If you’re stocking...
exit strategy

Looking for the Exit

  Like many independent retailers in our industry, I started my business fueled by a passion to help people with safe natural options to live...
marketing

The New Marketing Tool

As a retailer, there are so many hats to wear, it is often daunting to "do it all." Between all issues that relate to...

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