marketing

The New Marketing Tool

As a retailer, there are so many hats to wear, it is often daunting to "do it all." Between all issues that relate to...

Searching for Answers

Over the now three and a half decades I have been on the health and nutrition field, it has always been common knowledge that...

3 Keys To An Educated Staff

For independent retailers seeking to compete in a mass-market world, differentiating ourselves through customer service and an educated staff has become more important than...
exit strategy

Looking for the Exit

  Like many independent retailers in our industry, I started my business fueled by a passion to help people with safe natural options to live...

The Value of Sales Representatives

New faces walk through our doors all the time, most are customers, many are old friends and a few are there to represent a...

Trust

Our customers trust us, and that is no small thing. And because they trust us, they trust the companies we trust.  “If you’re stocking...

Survival Tips for Independent Stores in an Ever Changing Market

Twenty years ago, shopping in a natural foods market was considered quite “alternative”.  Customers only went there if they were “sick” or needed a...

Effective Use of Social Media in the Grocery Industry

Many of us view social media for our business as a necessary evil: it’s time consuming, we wonder if it works, but we know...

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