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Jay Jacobowitz

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Jay Jacobowitz is president and founder of Retail Insights®, a professional consulting service for natural products retailers established in 1998, and creator of Natural Insights for Well Being®, a comprehensive consumer marketing service designed especially for independent natural products retailers. With over 40 years of wholesale and retail industry experience, Jay has assisted in developing over 1,000 successful natural products retail stores in the U.S. and abroad. Jay is a popular author, educator, and speaker, and is the merchandising editor of WholeFoods Magazine, for which he writes Merchandising Insights and Tip of the Month. Jay also serves the Natural Products Association in several capacities. Jay can be reached at (800)328-0855 or via e-mail at jay@retailinsights.com.

Changing Consumer Shopping Preferences

There has been a vast increase in online ordering in the past year, so we wanted to know: How are customers obtaining products from...

Trade Shows, Yes or No?

We'll probably never fully replace trade shows, nor should we. But the days when you send a contingent of employees on multiple overnights to...

Whither Independents?

Why do some independents succeed while others struggle? There’s no single success formula, but clues emerge as we scan the retail landscape. An Outmoded Business...

Be First to Know How Independent Retailers Did This Year

The editors at WholeFoods are putting the finishing touches on our Annual Retailer Survey, which will go out to our independent retailer readers in...
Young Asian woman wearing face mask in grocery store

Mask II–The Sequel: Whiplash!

On May 16, 2021, the U.S. Centers for Disease Control updated its COVID-19 guidance for wearing masks: “If you’ve been fully vaccinated: You can resume...
Buffet bar and trays with roasted salad vegetables, red bell peppers and meat dishes

Post-COVID Store Operations: Changes to Prepared, Bulk Foods, and Customer Policies

Any regular reader of this magazine knows our annual retailer survey, published each March, consistently reveals that the more fresh, perishables foods a store...
Full shopping bag, isolated over background

Retail Insights® 2021 Retail Universe for Premium Natural Organic Food, Supplement...

The lesson from the 2020 COVID-19 pandemic is this: natural products are essential. As the pandemic broke out in early 2020, freaked-out consumers—both existing...
woman hand hold supermarket shopping cart with Abstract grocery store shelves blurred defocused background with bokeh light

2020 Year in Review Part 2: Retailers Weigh In

Part 1 of this story, 2020 Year In Review Plus What's New and What's Next for 2021, is available here. This coming March, WholeFoods Magazine...

What’s a Website For?

Independent natural products retailers seem to intuitively know the daily work they do to help others get and stay well is more important than...
Conceptual illustration of the coronavirus as if it were observed from a microscope. Recently it was discovered in china and its outbreak is feared by the authorities.

Coronavirus Diary Part II

In June, we published Part I of this series of retailer interviews about the response to the pandemic. Here, we follow up as of...