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Jay Jacobowitz

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Jay Jacobowitz is president and founder of Retail Insights®, a professional consulting service for natural products retailers established in 1998, and creator of Natural Insights for Well Being®, a comprehensive consumer marketing service designed especially for independent natural products retailers. With over 40 years of wholesale and retail industry experience, Jay has assisted in developing over 1,000 successful natural products retail stores in the U.S. and abroad. Jay is a popular author, educator, and speaker, and is the merchandising editor of WholeFoods Magazine, for which he writes Merchandising Insights and Tip of the Month. Jay also serves the Natural Products Association in several capacities. Jay can be reached at (800)328-0855 or via e-mail at jay@retailinsights.com.
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*!?*! Staffing. You’re not alone.

A late September survey of independent natural products retailers across the country about their workforces reveals common problems, continuing pressures, and some silver linings. Midwest...
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Attracting the Next Generation of Customers is Key

Are you seeing new faces? Your historical customers are aging. Attracting the next generations is key. A shrinking generation of original natural products shoppers is...
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Post-Pandemic, What Do Shoppers Think About Food?

Here’s a number that shows current U.S. thinking: North American air-passenger traffic in May 2022 surged 203% compared to May 2021. Most of us,...
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Thinking of Selling Your Store?  

Things you’ll want to know, and some you may not.      Is now a good time to sell your store? Yes, if you’ve got good profits....

What is “Mandatory Product Listing”?

Those of you who entered the natural products industry in the 2000s may not know the story of the late U.S. Senator Orrin G....

Shoppers Shift Back to Brick & Mortar

When the pandemic struck two years ago, consumers went online and away from risky in-store shopping as lockdowns, social distancing, and work-from-home trends took...

Who Are You In The Marketplace?

What’s your elevator speech? You know, the simple sound bite that describes your business in a way a 10-year-old can understand? Fortunately, a few...
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Retail Insights® 2022 Retail Universe for Premium Natural Organic Food, Supplement...

The U.S. natural organic brick-and-mortar and online retail sectors added $3.1 billion and grew 3.34% in 2021. Results were dragged down by 1,293 corporate...
Business concept of 2022 new year. Turned a wooden cube and changed number 2021 to 2022. Black alarm clock. Beautiful white background, copy space. 2022 new year concept.

What happened Last Year….and 4 Predictions for 2022

The consumer drives all—including panic buying We must view 2021 through the eyes of the 2020 pandemic lockdowns. Many retailers—of food, clothing, electronics, and more—saw...

Changing Consumer Shopping Preferences

There has been a vast increase in online ordering in the past year, so we wanted to know: How are customers obtaining products from...