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Jay Jacobowitz

Jay Jacobowitz
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Jay Jacobowitz is president and founder of Retail Insights®, a professional consulting service for natural products retailers established in 1998, and creator of Natural Insights for Well Being®, a comprehensive consumer marketing service designed especially for independent natural products retailers. With over 40 years of wholesale and retail industry experience, Jay has assisted in developing over 1,000 successful natural products retail stores in the U.S. and abroad. Jay is a popular author, educator, and speaker, and is the merchandising editor of WholeFoods Magazine, for which he writes Merchandising Insights and Tip of the Month. Jay also serves the Natural Products Association in several capacities. Jay can be reached at (800)328-0855 or via e-mail at jay@retailinsights.com.
Buffet bar and trays with roasted salad vegetables, red bell peppers and meat dishes

Post-COVID Store Operations: Changes to Prepared, Bulk Foods, and Customer Policies

Any regular reader of this magazine knows our annual retailer survey, published each March, consistently reveals that the more fresh, perishables foods a store...
Full shopping bag, isolated over background

Retail Insights® 2021 Retail Universe for Premium Natural Organic Food, Supplement...

The lesson from the 2020 COVID-19 pandemic is this: natural products are essential. As the pandemic broke out in early 2020, freaked-out consumers—both existing...
woman hand hold supermarket shopping cart with Abstract grocery store shelves blurred defocused background with bokeh light

2020 Year in Review Part 2: Retailers Weigh In

Part 1 of this story, 2020 Year In Review Plus What's New and What's Next for 2021, is available here. This coming March, WholeFoods Magazine...

What’s a Website For?

Independent natural products retailers seem to intuitively know the daily work they do to help others get and stay well is more important than...
Conceptual illustration of the coronavirus as if it were observed from a microscope. Recently it was discovered in china and its outbreak is feared by the authorities.

Coronavirus Diary Part II

In June, we published Part I of this series of retailer interviews about the response to the pandemic. Here, we follow up as of...

The Dangers of Success

It may seem counterintuitive, but not once you think about it. Over the last several months I’ve been relieved to be in the natural...
female supermarket cashier in medical protective mask working at supermarket. covid-19 spreading outbreak

The Coronavirus Open Mind

How hard is it to get your marketing message out—and into someone’s head? Very hard, and very expensive, as you know. Because normally, minds...
supermarket aisle blurred background with laptop computer and green shopping bag on wood table grocery online concept what's selling

The Personal Resilience Opportunity

The COVID-19 pandemic accelerated an existing trend: more grocery shopping online. Pre-COVID estimates suggest online grocery was about 4% of U.S. total grocery sales,...

COVID-19 Diary: Retailers, in their own words about what happened.

At their May 19, 2020, meeting, the Brattleboro, Vermont Selectboard passed a resolution requiring face coverings to be worn by customers and employees in...
shopper

Even Online Commerce Needs Physical Stores

Amazon opened its first Amazon Go Grocery store in Seattle at the end of February, ballooning the size of its “Go” footprint to about...