Home Authors Posts by Zack Oates, founder and CEO of Ovation

Zack Oates, founder and CEO of Ovation

Zack Oates is the founder and CEO of Ovation (www.ovationup.com), a customer experience and engagement platform for restaurants and retailers. He has worked with fortune 50 companies designing customer experience programs, is an author, loves hikes and hot tubs, and, most importantly, is the father of 2 young children and husband to the best mom on earth (second only to his own). He can be reached at Zack@ovationup.com

5 Steps to Leverage QR Codes for Your Business

What are QR Codes? If you’ve seen these little boxes with dots inside of them that look like a barcode dropped acid and thought, ‘What...

Use Customer Experience to Increase Revenue by 10%

My friend Parker recently told me about an experience that highlights a critical fact: Customer experience—online or offline—is critical to your business. It was Cinco...