Welcome to the New Age!

We have arrived at time when customer service has taken to the Internet and is a pivotal tool in how business is done. Most...

A Rising Tide

Beginning on page 18 of this issue, you’ll find the “2015 WholeFoods Magazine Retailer Survey Overview,” now in its 38th year. Fresh perishable food...

Being Social Media Specific

To post or not to post? That is the question. The answer? Post (specifically). After investing time and effort in your business’ social media strategy,...

The Flower Trough

It’s getting harder to make your store stand out in the crowded natural organic marketplace. If you honestly assess your competition, you will likely...

How to Secure Media Coverage of Your Next Event

You’re preparing for your next big in-store event. You’ve passed out flyers, posted the news on social media and secured signage. Until the event...

In the Flow

Where should you place the products in your store? Or, more precisely, which product categories should be next to one another to optimize shopping?...

Fun at Work? Creating A Positive Culture In the Workplace

The concept of a workplace has changed for many companies lately, moving toward a more casual and flexible experience. One word that may be...

Want Engaged Employees? Tell Them Why You Love Your Job

Is retailing a dead-end job? Many people think so. But if you were one of them, you wouldn’t have opened your store. So, how...

Family Businesses: Keeping the Peace

The natural products industry is home to numerous family businesses. While many families love working together, friction can surface when several family members are...

Whither Natural Retail?

In February, Nestlé announced it would clean up its ingredient list on its signature chocolates, followed about a week later by Hershey, with a...

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