Asheville, N.C. — While emphasizing that the company has received no reports of illness or injury, King Bio expanded its voluntary product recall to include all aqueous-based products for human and animal use due to possible microbial contamination.
Distributors and retail customers are being notified by letter to make arrangements to return the products, which were distributed nationwide through Aug. 24, 2018.
A complete list of recalled products and lot numbers can be found at https://www.drkings.com/en/message-from-dr-king/
In a message on the company website, Dr. Frank King states:
“On Aug. 27, 2018, King Bio voluntarily recalled all of its aqueous-based products due to possible water-purity issues. This includes all brands (Dr. King’s: Natural Medicine, Aquaflora, Natural Pet Pharmaceuticals, SafeCareRx, Natural Veterinary, and Safecare) and includes liquids, oral sprays, nasal gels, creams, and lotions.
“While there have been no reports of illness or injury due to any of our products, we chose to issue the recall out of an abundance of caution. King Bio is notifying its distributors and customers by letter and is arranging for return and/or replacement of all recalled products. Consumers, distributors, and retailers that have recalled product should discontinue use and or distribution and contact King Bio at: firstname.lastname@example.org to arrange a return.
“Consumers with questions regarding this recall can contact King Bio at 866-298-2740 or e-mail email@example.com, Monday – Thursday 8:30 a.m. – 3:30 p.m., EST. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using these products.
“We are truly sorry for the inconvenience or concern our recall may have caused, but we felt this was the right thing to do to maintain your trust. Thank you for your continued loyalty and confidence in our King Bio products,” he said.
The recall was initiated by the company and is being conducted with the knowledge of the U.S. Food and Drug Administration.